People

• Invite the people of GM to be full partners in the business
• Recognize people as our greatest resource
• Demonstrate our commitment to people
• Treat people with respect
• Never compromise our integrity
  

Teamwork

• Build through teamwork and joint action
• Take responsibility for leadership
• Make communications work
• Trust one another
• Demand consistency in the application of this value system

Continuous Quality Improvement

• Make continuous quality improvement the goal of every individual
• Put quality in everything we do
• Eliminate every form of waste
• Use technology as a tool
• Accept change as an opportunity
• Establish a learning environment at all levels